When you are submitting your Claim, please specify when you need a product by and if the address needs to be changed in any of the text fields. Our Claims Department will work with you to get what you need to the correct address in a timely matter!
Articles in this section
- Am I responsible for return shipping costs for a claim I submitted?
- Are boards purchased as used covered under warranty?
- Are cosmetic issues covered under warranty?
- How long do I have to notify ISLE of a potential warranty claim?
- I can't find my Serial # or SKU, what do I do?
- I have a stain on my traction pad, what can I do to fix this?
- I need to change the shipping address from my original order for a replacement, how can I receive everything at the new location?
- I sent my inflatable paddle board back for a warranty issue, when should I expect the replacement?
- My board is delaming what should I do?
- The bottom of my board is cracking what should I do?